Do you love to interact with the upscale and high-class public? Are you fond of coordinating different activities in an organization with great communication skills? If your answer is yes, then a job as a guest relations officer or executive is beckoning you. If you plan to work in the hospitality industry, which includes hotels, airlines and travel agencies, the job of a Guest Relations Executive is second to none. Remember, it’s all a part of hospitality and customer service.
A Dutch language course in Kolkata can help you find jobs as a guest relations executive in reputed MNCs. By mastering the Dutch language with proper grammar, accent & pronunciation, you can join the thriving hospitality industry in INDIA and greet tourists hailing from the Netherlands and other Dutch-speaking nations in Europe.
Tasks of guest relations officer
A Guest Relations Manager is in charge of making sure that guests are happy and have a good stay when they visit a hotel. They welcome the guests when they arrive at the hotel, give them their room keys and tell them about the hotel’s amenities. You will have to work as a liaison officer and the main channel of communication between receptionists and concierges. All your efforts will be diverted into making sure visitors get stellar customer care service and an unmatched hospitality experience during a trip to India.
You’ll also have to take care of other tasks and roles pertinent to bookings, luggage collection, storage and check-in/check-out processes, we’d like to meet you. With impeccable communication prowess, you can find it your ideal job to step into the lucrative hospitality sector in India.
With India becoming a top destination for vacation, the demand for guest relationship officers is on a rise. There are several hotels looking for competent individuals who can perform responsibilities such as:
- Make sure clients are nicely greeted when they arrive
- Coordinate and manage the process of communication between guests and staff and follow up to resolve customer concerns.
- Act as a liaison officer with housekeepers and waiting Staff of a hotel to offer a comfortable staying experience to the guests
- Provide information to the guests about the various facilities and amenities of the hotel
- Check regular booking procedures and make sure assigned rooms are available and prepared well before check-in of the guests
- Coordinate luggage collection and storage
- Oversee check-out procedures, and take care of reservations and financial transactions
- promote clients of hotel services, including breakfast and dining options
How a Dutch language course in Kolkata can prepare you for the job?
Enrolling on a Dutch language course in Kolkata will help you to prepare for the job of guest relationship executive with confidence. It will equip and empower me with theoretical and practical classes to excel in the role. The course will start with strengthening your base and focusing on developing the right Dutch accent to communicate with people impeccably.
Moreover, there will also be classes on grammar and its appropriate usage including nouns, verbs, tenses, adverbs, adjectives and others. You’ll also be introduced to new words and phrases in the Dutch language which you can use in practical life with precision. With expert guidance from the faculties and the best online study materials, you’ll be able to make your dream of becoming a guest relations executive at a prestigious hotel come true.
IITT language academy provides professional Dutch language courses in Kolkata with expert guidance and quality study materials. The leading institute also specializes in providing training in other foreign languages such as French, German, Italian, Spanish, Polish, Danish, Korean etc. Enrol now and get 100% placements.
We hope you enjoyed our blog about becoming a guest relations executive. It is no secret that there is a high demand for people who are able to deal with upscale and high-class customers. We know that this is an amazing opportunity for those who are able to create connections with customers and offer them a personalized experience. If you’re interested in applying for a job as a guest relations officer or executive, please contact us at +91 628-9600-491. Thank you for reading, we are always excited when one of our posts is able to provide useful information on a topic like this!
Posted by Jack Smith